Customer Service Credo
We, the staff of Israel Experience Ltd., commit to providing the highest level of customer service to ensure not only satisfied and returning customers, but also a life-changing experience for all participants.
In order to bring to that result, we pledge to:
- …be accessible and available to our customers when they need us and to be responsive to their needs.
- …be proactive in helping our customers and to be flexible to find solutions which meet their needs.
- …serve them with courtesy, listening, and understanding.
- …be accountable and responsible for our actions.
- …be trustworthy and honest to inspire confidence in us.
- …be knowledgeable and creative resources to our customers.
- …not only help our customers set expectations of us, but to meet and exceed them.
- …constantly evaluate and improve our service to satisfy our customers.
Contact Us in Israel
| Email: | eranap@israelexperience.org.il |
| Phone: | +972-2-621-6198 |
| Fax: | +972-2-621-6135 |
| Address: | Kiryat Moriah, 3 Ha’askan Street Jerusalem, Israel 91000 |
Contact Us in N. America
| Email: | israelexperience@comcast.net |
| Phone/Fax: | 866-993-8822 |
| Address: | 4711 Golf Road, Suite 600 Skokie, IL 60076 |
Latest From Our Blog
- Hello world!
Posted on June 8, 2011
